Privacy Policy

Effective Date: May 19, 2025

Q Steel FZE (“Q Steel,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.qsteel.net or engage with our services.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details you provide when contacting us or filling out forms on our website.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and provide customer support.
• To process transactions and deliver products and services.
• To send administrative information, such as updates to our terms, conditions, and policies.
• To improve our website, products, and services.
• To send you marketing communications, if you have opted in to receive them.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via the contact form on our website or through the contact details provided on our site.